Basic bHosted Instructions

Answering Calls

You may answer an incoming call in any of several ways depending on how you prefer to operate your phone: via handset, speaker, or a headset.

Answering Options

• Via Handset – Simply pick up the handset.
• Via Speakerphone –Press the speaker button.
• Via Headset –With headset mode active, press either the headset button on the phone, or the button on your actual headset.
• To verify whether headset mode is active: Look for the headset icon and text alert on your phone's home screen.
• You can activate or deactivate headset mode by pressing the headset button.
  

Using the Answer Soft Key

Pressing the Answer soft key during an incoming call will answer the call using the speakerphone unless headset mode is enabled or the handset is off-hook.

(Pressing the Answer soft key with headset mode enabled will answer via the headset.)

About Call Forwarding

Call forwarding allows an incoming call to be sent elsewhere.

Enabling/Disabling Call Forward via Softkey

• Press the Call Forward softkey.
• A message, “Call Forward: Disabled”, now appears on your phone screen.
• Click either the Select softkey or √ (checkmark) button to enable Call Forwarding.
• A black entry field appears onscreen. Using the keypad, input the telephone number to which you’d like to forward your calls, and press the Done button.
• You can now see that Call Forward is enabled with the number you just defined. You can press the Change button to toggle this back to disabled.
• Note: A red lamp appears next to the Call Forward softkey when the feature is activated. The lamp turns green when the feature is deactivated.

Setting Call Forward Presets via Softkey

• Press the Call Forward softkey.
• Once inside the “Call Forward” application, press the Presets button.
• From here, you can highlight options for Home, Cell and Office. Then, press the Change button to edit or define your presets.
• Enter in the number and press the Done button.

Enabling/Disabling Call Forwarding via Feature Codes

• *72   Call forward all activate
• *73   Call forward all deactivate
• *93   Call forward all prompting activate
• *74   Call forward all prompting deactivate
• *90   Call forward busy activate
• *91   Call forward busy deactivate
• *94   Call forward busy prompting activate
• *92   Call forward busy prompting deactivate
• *52   Call forward no answer/unavailable activate
• *53   Call forward no answer/unavailable deactivate
• *95   Call forward no answer/unavailable prompting activate
• *96   Call forward toggle